From Nina's perspective, the best concepts are worthless on paper if they are not practicable and can be implemented within an acceptable customer framework. With an eye for detail and people, with all her individual strengths, she penetrates complex business models in her own way. She transfers her own enthusiasm for the possibilities of e-commerce, especially in customer care and after-sales service, to the teams and thus jointly develops concepts that are supported by everyone. Long-term and sustainable goal achievement is more important to her than short-circuit actions, which is why she does not shy away from optimization efforts if she is convinced of the benefits for the customer. As a marketing and communications expert, it is particularly important to her to use the right content at the right time. The focus is on the best possible result for the customer.