After 40+ e-commerce projects, I recognize a clear pattern:

Architecture, organization, mechanisms and culture - successful business models need these 4 pillars

Here are the most important findings.

Understanding the 4-pillar framework
To all deep dives

Why 4 pillars?

Projects don't fail because the technology is bad.

They fail because one of the 4 pillars is missing. This is not my invention. It is Amazon's formula.

Learn more about the 4-pillar framework

Latest deep dives

ARCHITECTURE

7 min reading time - October 15, 2025

ORGANIZATION

MECHANISMS

CULTURE